Terms of service

Welcome to Cressleigh. By accessing or using our website and purchasing our products—including T-Shirts & Tops, Pants & Trousers, and Skirts—you agree to be bound by the following Terms of Service. Please read these terms carefully before making any purchase. If you do not agree with any part of these terms, you should not use our site or services.

1. User Agreement

By using Cressleigh, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order. All purchases are subject to product availability and our acceptance of your order. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to instances of pricing errors, stock limitations, or suspected fraudulent activity.

You are responsible for maintaining the confidentiality of any account-related information, though our site does not offer a user center. For any inquiries regarding your order, please contact us at [email protected].

2. Limitation of Liability

Cressleigh shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms or your use of our site shall not exceed the total amount paid by you for the product giving rise to the claim.

We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components. You use the site at your own risk.

3. Intellectual Property Rights

All content on the Cressleigh website—including text, graphics, logos, images, product designs, and software—is the property of Cressleigh or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

The Cressleigh name and logo are trademarks of our brand. You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes only.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from Cressleigh. If you are not completely satisfied with your T-Shirts & Tops, Pants & Trousers, or Skirts, you may request a refund under the following conditions:

  • Eligibility: Items must be returned within 30 days of the delivery date. Products must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to refuse refunds for items that show signs of wear, damage, or alteration.
  • Non-returnable items: Clearance or final sale items are not eligible for refunds unless they arrive defective or damaged.
  • Process: To initiate a refund, please contact us at [email protected] with your order number and reason for return. We will provide you with a return authorization and shipping instructions. You are responsible for return shipping costs unless the item is defective or we made an error in your order.
  • Refund timeline: Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that original shipping charges are non-refundable.
  • Damaged or incorrect items: If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery. We will arrange a replacement or full refund, including return shipping costs.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Cressleigh operates, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to these terms shall be brought exclusively in the courts of that jurisdiction.