Faq

How can I place an order?

Simply browse our collections of T-Shirts & Tops, Pants & Trousers, and Skirts. Add your desired items to the cart, proceed to checkout, and follow the on-screen instructions to complete your purchase. We accept major credit cards and PayPal.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to modify or cancel an order, please email us at [email protected] within 1 hour of placing the order. We will do our best to accommodate your request.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal. All transactions are processed securely.

What are your shipping options and costs?

We offer standard and express shipping. Standard shipping is free on orders over $50. Shipping costs are calculated at checkout based on your location and selected method.

How long does delivery take?

Standard shipping typically takes 5-10 business days within the US and 10-20 business days internationally. Express shipping takes 2-5 business days. Please note that delivery times may vary during peak seasons.

Do you ship internationally?

Yes, we ship worldwide. International customers are responsible for any customs duties or taxes that may apply in their country.

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email [email protected] with your order number and reason for return.

How do I return an item?

Contact us at [email protected] to receive a return authorization and instructions. You will be responsible for return shipping costs unless the item is defective or incorrect.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.

How do I find the right size?

We provide a detailed size chart on each product page. For T-Shirts & Tops, refer to chest and length measurements. For Pants & Trousers, check waist and inseam. For Skirts, use waist and hip measurements. If you need further assistance, email us at [email protected].

Are your products true to size?

Most customers find our products true to size. However, we recommend checking the size chart and product reviews for specific fit information.

What fabrics are used?

Our T-Shirts & Tops are typically made from 100% cotton or cotton blends. Pants & Trousers use cotton, linen, or polyester blends. Skirts are crafted from cotton, denim, or lightweight fabrics. Material details are listed on each product page.

How can I contact customer support?

For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you have a physical store?

Cressleigh is an online-only retailer. We do not have physical store locations, but we are committed to providing excellent customer service through our email support.